Need Help?
Whether you have a question about your order, our artisanal products, or general inquiries, our team is here to help you.
Frequently Asked Questions
Do you ship worldwide?
Yes, we ship our handcrafted treasures globally, ensuring every artisan piece arrives safely at your doorstep.
How long does delivery take?
Standard delivery within India takes 5-7 business days. International orders typically arrive within 10-15 business days.
What if my item arrives damaged?
We take great care in packaging, but if an item is damaged during transit, please contact us within 48 hours for a replacement or refund.
Can I request a custom order?
Absolutely! We love collaborating with customers for custom artisanal pieces. Please reach out via our contact form to discuss your vision.
What is your return policy?
We accept returns on non-custom items within 14 days of delivery. The item must be unused and in its original premium packaging.